BikeBiz Bicycle and cycling retail news
Cytech, the internationally recognised training and accreditation scheme for bicycle technicians, has launched a new Facebook group – the Cytech Tech Forum – where Cytech-qualified mechanics can connect and share ideas, tips, hints and technical advice.
In creating a forum for professional Cytech mechanics worldwide, the breadth of experience and skills will help newly-qualified technicians to connect and feel supported after having completed their Cytech training.
Launching the new forum, Jonathan Harrison, ACT director, said: “At Cytech we consider ourselves to be an integral part of a bike mechanic’s professional journey, and as such, feel it’s important to support those technicians after their training.
“In the forum, brands and Cytech technicians from around the world will be able to connect directly with each other, chat with industry experts and get insights directly from other qualified people.”
The forum, which is a private group, will be heavily moderated to ensure the best possible experience for users, with the aim that it becomes a “go to” tool for qualified mechanics and a space where brands work to add value to their after sales experience with IBDs.
Last year, Cytech relaunched its theory one online learning course delivering an introduction to bicycle maintenance that can be completed anywhere, in the participant’s own time.
The newly redesigned course includes a new module on bicycle types, anatomy and fitting, as well as new content additions on e-bike legislation and e-bike battery safety.
Once participants have completed the course, they (and the shop they work for if applicable) will be promoted online via the international Cytech directory.
The Cytech directory works as a census of who is Cytech qualified and where they are employed, helping consumers in the UK and worldwide to find their nearest qualified mechanic to take care of their bike.
Cytech says that this is the latest step in its ongoing investment in raising the standard of bicycle mechanics worldwide.
